At Auto ER, we take pride in offering the best customer experience to Gainesville, FL, Alachua, FL and Jonesville, FL. We strive to provide our customers with the best experience possible each visit.
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My daughter and I were traveling home from Florida to Ohio and our air conditioning stopped working properly. Ron was so helpful and quickly had Stacie check it out. I have a Volkswagon Beetle and the engine is very difficult and time consuming to get to. Stacie was unable to find anything wrong without checking in the engine compartment and when he drove it quite a distance he was unable to replicate the problem that we were having because it was an intermittent issue. The weather was extremely hot and humid and several cars that they had looked at were having difficulty with the air conditioning being able to keep up with the heat. He offered to take the dash apart to reach the engine but it could have taken a couple of hours and even then there was no guarantee that anything would be wrong. He said he was glad to do whatever I wanted him to but he didn't want me to spend the money if it wasn't necessary. I am so grateful to these two men for going out of their way to help my daughter and I and for their honesty. I wish I lived in Gainesville because they would definitely have a regular customer for life! I highly recommend that anyone who is looking for prompt, thorough, and honest service go see Ron at Auto ER.
I want to thank Auto ER for being my hero. I was on the way to Georgia where my sister was in ICU. I was traveling on I-75 and went over one of the wonderful repairs the highway transportation department completed and hit a hole. I hit it so hard that the under pinning on my front drivers tire popped loose. I was lucky to find Auto ER and they had me back on the road in about 15 minutes. I al happy to tell you I made it to my sister and she and my car are doing fine. God Bless you all!
Dustin Littleton and the entire crew give me confidence that my automotive needs are handled professionally and courteosly at a very competitive price. They go the extra mike to assure your safety without trying to pad the bill.
I was very happy with the service that jesse colburn provided me.
I have come to Auto/ER for many years. Originally it was for tires only. When I discovered that they could take care of all my auto needs (oil change, repairs) I was sold!! I appreciate the honesty and reliability of Dustin and his crew. I trust Dustin’s judgement for my vehicle needs and what is a safety issue vs in the future need. Eddie is also top notch!!! Thank you Auto/ER for taking care good care of my vehicle and me!!
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