At Auto ER, we take pride in offering the best customer experience to Gainesville, FL, Alachua, FL and Jonesville, FL. We strive to provide our customers with the best experience possible each visit.
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I highly recommend this place to anyone in the Gainesville area. They’re very honest and won’t over charge you for any of their services. Everyone here is incredibly friendly, great customer service. The place has a comfortable waiting area with a nice TV and plenty of snacks/drinks.
Juat recently I was able to make an appointment the night before. When I came in they knew exactly what was wrong with my car and were able to fix my problem in less than 20 minutes.
A tire started quickly deflating on me, and Auto ER got me right in and fixed the flat for no fee. Highly recommend.
Great service, very friendly and honest! Highly recommend!
we brought our vehicle here as an emergency on a very long road trip and only 2 hours in, our car kept trying to overheat. Ron and his team were so kind and courteous and took the time to find the diagnosis making sure it was working properly before sending us on our way. We made it and the cooling system worked like a champ after our visit. Very clean facility and every staff member were so pleasant.. Thank you all for your help! I highly recommend this place!
My daughter and I were traveling home from Florida to Ohio and our air conditioning stopped working properly. Ron was so helpful and quickly had Stacie check it out. I have a Volkswagon Beetle and the engine is very difficult and time consuming to get to. Stacie was unable to find anything wrong without checking in the engine compartment and when he drove it quite a distance he was unable to replicate the problem that we were having because it was an intermittent issue. The weather was extremely hot and humid and several cars that they had looked at were having difficulty with the air conditioning being able to keep up with the heat. He offered to take the dash apart to reach the engine but it could have taken a couple of hours and even then there was no guarantee that anything would be wrong. He said he was glad to do whatever I wanted him to but he didn't want me to spend the money if it wasn't necessary. I am so grateful to these two men for going out of their way to help my daughter and I and for their honesty. I wish I lived in Gainesville because they would definitely have a regular customer for life! I highly recommend that anyone who is looking for prompt, thorough, and honest service go see Ron at Auto ER.
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