Auto Repair Serving Gainesville, Newberry, and High Springs, FL

I’ve been coming to this team since I moved to Gainesville in 2020, and I keep coming back because of their reliability and genuine commitment to customer service. They’re consistently honest, thorough, and easy to work with. During my most recent visit, I had to leave for an important interview, and the team coordinated my transportation to and from the shop so I wouldn’t have to stress. On top of that, Nick and Kevin stayed after hours until I was able to pick up my keys. That level of care and going above and beyond is rare. I’m incredibly grateful and highly recommend them to anyone looking for trustworthy auto service in Gainesville.

Nick Hauser store manager and his technician Pat they have an excellent customer service and very professional mechanics an affordable prices plus guaranteed. They provide car rides in case you need it

My name is Nicole Miller my husband and I have always had great experiences with Auto ER the Newberry location really helped me a lot. Dwight from the other location and Dylan and the team in Newberry are great. We have received service at all location for many years and would not go anywhere else when our vehicles have issues. Thank you to the ER team for your hard work, professionalism, and dedication to service others. God bless you all! Adrian and Nicole

What a great find! Being new to the area it’s hard to find all of the services that you may need easily. Newberry Auto ER was recommended to me by a friend and it was a great recommendation. They were so easy to work with and so accommodating. I cannot say enough good things about them. Dillon and Tony were so kind and explained everything wrong with my car perfectly. I knew I could trust them.I will be back again!

Dillon and the Auto ER Crew did a great job getting my work van back on the road
Dillon kept me updated with the diagnosis and parts order status from start to finish.
Great service. Great pricing Highly recommend Auto ER

Thank You for your help!
Dale Edge,
Edge’s A/C

Absolutely Amazing. I am one of those people who believes I can do anything, so trusting someone else is hard. Auto ER has made it easy to trust, they are transparent, thorough, honest and understanding. The level of detail they provide to put you at ease about your vehicle is unmatched. Went in for an oil system flush and other minor concern, and after learning what was going on, and getting it fixed, I am beyond satisfied. Auto ER will be my full time shop for my 4 vehicles from now on.

Hello Team Auto ER,

Thanks for your concern and follow call today, 2/16, for my recent auto service.

The original cause for my visit, smoke from the under the hood bear spark plug, has not returned.

I’m happy that there are no residual oil/fluid leaks from th admission and engine oil changes.
KIA is running smoothly. No apparent latent defects from the replacement of the CV shaft.

The job appears to have been expertly done by the team!

On another Note:
I may need to make another appt with auto ER to assess repair of the passenger side mirror that was popped out. Also for the sunroof that opens and closes extremely slowly nearly to the point of stalling in the open position.

Big thanks to the store Manager Dillon for the reasonable initial cost estimate and an even lower FINAL PRICE!

thanks to Greg, who received my car at the my service appointment day.

He offerer complementary transportation from the job site to any local destination in Newberry. NICE!!!

Finally, thanks to the Auto ER weekend crew (Ritchie, Shane and Tony) and the managers, who remained at work after normal hours to get the repair job done and done right for my 2013 KIA Optima!

It allowed me to have use my car for the remainder of the weekend, instead of waiting till next business day on Monday to receive it.

The three them answered answered my many questions, about the repairs made to my car, and ensured me the work was guaranteed under warranty.

Seven days after the work was completed, I was surprised to see a notice from Auto ER Team Newberry.

They had initiated a follow up call to find out how my car was “running smoothly” since the repair service.

I told them in so many words, probably too many words, that the original issue with smoke emanating from the engine compartment, had not returned and the car was running very well!

The people there apparently are very well trained and skilled technicians of there trades. They show pride in there working and demonstrating customer satisfaction, as I observed their interactions with customers while I waited with other customers at the front desk.
I strongly recommend to to all of Newberry and even to other residents of nearby towns.

Alright, my lunch break is over…gotta go!!

Thanks Auto ER,
Ken Rush

I’ve been twice now. First for an oil change, and today for brakes. Both times Melisaa was so helpful and up front about the price. My services were completed in a very reasonable time. And the inside of my car was still clean and didnt stink like a dirty teenage boy. Compared to some other places I’ve been. Thanks Melissa for all your knowledge and experience.

I highly recommend taking your vehicle in to Auto ER in High Springs! They have great customer service, and are friendly, fast, and trust worthy. Melissa is wonderful and is always happy to explain to me what services my car needs attention with immediately, and which ones I can choose to complete at a later oil change to keep up with preventative maintenance. Don’t hesitate to bring your vehicle in!

Just can’t say enough about this place. They keep our vehicles safe and on the road.

Big Shout To The Entire Crew.

You are greeted with a friendly smile from the moment you walk in.

They keep you well informed on what is happening with your vehicle

I have been working with Logan and Melissa, and they are beyond amazing. They make sure that before you leave you and your car are in good hands. They friendly, efficient, professional, and caring. Everything you could ask for. Make sure AutoER is your only car need shop you stop at! Thank you for everything!

My first experience with Auto ER was amazing. My car was towed in, I later spoke with Mike and Brandon ( extremely knowledgeable and helpful and understanding) about my check engine light on. They recommend a diagnostic test to determine what’s wrong with my car. My car warranty declined repairs and guess what: Mike worked with me on the repairs. The repairs done was engine work: gasket, spark plugs etc. Long story short. When I arrived to pick up my car WOW!!! I liked the red carpet treatment, being an elderly with use of a cane every one was so courteous, and offered free snacks (chips, sodas and coffee). To all reading tell your friends and family come on down and check out Auto Er for your car needs. There Great!!! And you’ll be happy when do. I’m a beyond satisfied customer.

Excellent experience. I brought my car in at noon and they were able to get the needed part same day, make the repair, and I picked it up at 5:30. The price was lower than competitor quotes. Very happy and will definitely return for my auto maintenance/repair needs.

They were amazing! I called and got it in the same day. They gave me a detailed estimate including pictures, parts, labor, and an explanation. Very accommodating and professional. Nick was who I dealt with directly. He was honest and sympathetic of my situation. Found the best rates he could find and gave me an added discount to lighten the load. I would say he definitely went above and beyond with his customer service. Car issues are never an easy situation but they made it as painless as possible. I would definitely recommend if you’re looking for exactly whats going on with no run around. Thanks again for taking care of me!

This is the best auto repair shop in the Gainesville area. They were wonderful, so kind, and didn’t recommend more then necessary. They also do their very best to accommodate to your needs! A special thank you to Mike who is so amazing. I will not be going anywhere else!

I want to thank Kevin and his team for taking care of me when I brought my car in. They gave me a fair deal on the work. They were very hospitable and I appreciated they had an area in the lobby where I can wait while my car was in service. I also appreciated them checking in with me afterwards to make sure everything was running smoothly with my vehicle. Definitely bringing my cars back to them if I had any questions or issues.

They were wonderful! They had an appointment for the next day (which is amazing considering the type of work they do), when I got there for my appointment they were on top of everything! Their price was very reasonable for their service! Everyone was so kind and professional! They had complimentary snacks and beverages.

Nick and the lovely people at auto ER were fast and diligent when it came to servicing my vehicle. After the dealership quoted me over $6000 in repairs I took it to auto ER where they PROPERLY diagnosed the problem and was able to fix it in a timely manner. They have a customer for a lifetime and I couldn’t recommend them more to anyone looking to service their vehicles.